Privacy Policy
Aiuware collects only the information needed to operate product sales, service bookings, payments, delivery, warranty registration, and customer support.
Data we protect
Information We Collect
We may collect your name, mobile number, email address, address, pincode, GST details, order details, service requests, uploaded invoice proofs, payment references, and support messages.
- Uploaded files are used only for verification and support workflows.
- Payment card or UPI processing may be handled by payment gateway partners.
How We Use Information
We use customer information to create accounts, process orders, schedule services, deliver products, issue invoices, activate warranties, handle returns, and respond to support requests.
- We may contact you for order, service, warranty, or payment updates.
- Operational analytics may be used to improve catalog, delivery, and support quality.
Sharing and Service Providers
Information may be shared with logistics partners, service providers, payment gateways, support staff, and system vendors only where needed to complete the requested service.
- We do not sell customer personal information.
- Legal, tax, fraud-prevention, or compliance requests may require limited disclosure.
Your Choices
You can update account details from your customer profile or contact support for help with account, order, warranty, or data questions.
- Some records must be retained for invoices, tax, warranty, fraud-prevention, and legal purposes.
- Keep your login details private and contact support if you suspect unauthorized access.
Have a privacy question?
Contact support with your registered mobile number or email address.